If you are unhappy with any part of your booking or experience with The Cleaning Standard, please contact our customer support team with your booking reference, property address and a clear description of the issue.

We will acknowledge your complaint, review the details, and aim to resolve the matter promptly and fairly. Where appropriate, this may include arranging a re-clean in accordance with our Terms & Conditions.

Email thecleaningstandardcustomerservice@outlook.com or use the Contact page.